A long time good friend suggested this might be a general description of how a Salesperson works with Good Customers!!Propose to the customer what he needs AFTER listening to the customers problems and concerns.
Offer an HONEST assessment of what can be done to resolve his issues.
SERVE the customer.
NEVER seek to “make a killing”.
FOLLOW-UP
to INSURE the CUSTOMER is not only satisfied, but thrilled with his relationship with you, your product and your company. INTERCEDE at ANY LEVEL if the customer is displeased in any way.
RESOLVE
his problems, for they are YOUR problems as well.
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